Signing out of Amazon sounds like it should take two seconds. And on a laptop, it does. But on a TV, a game console, or a phone app that hides the button three menus deep? That’s a different story.
It matters more than people think, too. Maybe you watched something at a friend’s place or a hotel. Maybe you sold an old TV, or an ex still has your Prime Video. Whatever the reason, leaving your account signed in on a device you don’t control is a bit like leaving your house key in someone else’s door.
So here’s every way to sign out, device by device. I’ve also included the remote option, which honestly is the one most people need and nobody seems to know about.
How to Sign Out of Prime Video on TV
Let’s start with the big one, because how to sign out of Prime Video on TV is what most people get stuck on. The good news: on most smart TVs, it’s buried in the same place.
- Open the Prime Video app. Use the TV’s app list or the Prime Video button on the remote, if it has one.
- Go to Settings. Usually it’s in a sidebar on the left or behind your profile icon. Look for the gear.
- Scroll to the bottom. The sign out option is almost always the last item in the list.
- Confirm. Some apps ask twice. Just say yes both times.
Samsung, LG, Roku and Others
Every brand tweaks the menu a little, which is annoying. On Samsung TVs, older versions of the app call it “Deregister,” while newer ones say “Sign Out” at the bottom. Roku puts it under your profile, then the gear icon. On Apple TV and Xbox, Settings sits in the menu at the top of the screen.
LG, Google TV, and PlayStation are hit and miss, at least according to a recent device-by-device breakdown. If you can’t find a sign out button in the app’s settings, don’t waste time digging. Use the remote method in the next section.
Fire TV Is Different
Fire TV works a bit differently, because the whole device is tied to your Amazon account, not just the app. Go to Settings, then Account & Profile Settings, then Amazon Account, and choose Deregister. Older menus may call it “My Account.”
That’s really how to log off Amazon Prime on a Fire TV stick. Just know it disconnects everything Amazon on that device, not only Prime Video.
Sign Out of Prime Video Remotely
This is the trick I wish more people knew. You don’t need the TV in front of you at all.
If you’re wondering how to sign out of Prime Video on a device you can’t reach, like a hotel TV or one you’ve already sold, you can do it from a browser:
- Go to the Prime Video website and sign in.
- Click your profile icon at the top right and choose Account & Settings.
- Open the Devices tab.
- Find the device by name and registration date, then choose Sign out next to it.
You can do the same from the Prime Video phone app, under your profile, then the settings gear, then Registered devices. There’s also a walkthrough with screenshots if you’d rather follow along visually.
Old Fire TVs and Tablets
For a Fire TV or Fire tablet you no longer have, go to Amazon’s Manage Your Content and Devices page instead, select the device, and deregister it. Same idea, slightly different menu.
One thing to keep in mind, though. Signing out doesn’t cancel Prime or any channel subscriptions. It just cuts that device off.
How to Sign Out of Amazon App on Your Phone
Okay, the shopping app. It’s oddly well hidden, if you ask me. So, how do I sign out of Amazon app on a phone? It’s the same on iPhone and Android:
- Tap the menu icon. That’s the three lines.
- Open Settings. Scroll down if you don’t see it right away.
- Tap “Not [your name]?” This is the weird part. Amazon doesn’t label it “Sign Out” at first.
- Tap Sign Out. Confirm, and you’re out.
Signing out of the app on one phone doesn’t sign you out anywhere else, by the way. Each device stays logged in until you deal with it separately.
Why Bother on Your Own Phone?
Fair question. Most people never sign out of their own phone, and that’s fine. But if you’re lending it to someone, selling it, or switching between two Amazon accounts, it’s worth doing. Shared phones are also an easy way to end up with surprise orders. If one turns up on your statement, my guide to what an Amazon Digital charge is shows how to trace it.
Sign Out of Amazon on Desktop and Everywhere
On a computer, how to log out of Amazon is refreshingly simple. Hover over Account & Lists at the top right of Amazon’s site, then click Sign Out at the bottom of the menu. Done. That’s how to sign out of Amazon account access on one computer, anyway.
How do you sign out from Amazon on every device at once, though? That’s where it gets messier. Amazon doesn’t have one obvious “sign out everywhere” button that I could find. Instead, you go device by device:
- Prime Video devices. Use the Devices tab in Prime Video’s Account & Settings, as covered above.
- Fire TVs, Kindles and Echo devices. Use Content and Devices, then Devices, and deregister each one.
- Browsers and phones. Sign out on each one directly.
When Your Account Might Be Compromised
If you’re signing out everywhere because something feels off, don’t stop there. Change your password, turn on two-step verification, and check your recent orders. And be suspicious of any text or email urging you to “verify” your account. Those are often scams, and I covered the most common ones in my guide to Amazon scam texts.
How Do I Find My Amazon Account?
Sometimes the problem isn’t signing out. It’s that you can’t remember which account you’re even using. Maybe you made two by accident, or you’re not sure which email you signed up with.
So, how do I find my Amazon account if I’ve forgotten the details? A few things usually work:
- Search your inbox. Look for “Your Amazon.com order” or similar. The email it landed in is usually your account email.
- Try your phone number. Amazon lets you sign in with a mobile number on many accounts.
- Use the password reset. On the sign-in page, choose “Forgot your password?” and try each email you think you might have used.
If none of that works, Amazon’s customer service can help, but expect to prove who you are. That’s annoying, sure. But it’s also what stops strangers from doing the same thing.
Where Account Security Is Heading
I think Amazon will eventually make this easier, with one proper “sign out of all devices” button. Plenty of other services already offer one. For now, though, it’s a scavenger hunt across menus.
My advice? Every few months, open the Prime Video Devices tab and look at the list. If you spot a TV you don’t recognize, sign it out. It takes a minute, and it’s the kind of habit you’ll be glad you had. If Prime Video then acts up on your own TV, my guide on what to do when Prime Video is down has the usual fixes.
